ITIL v3 Foundation v2 to v3 Bridging Exam Requirements:
The ITIL v3 Foundation bridging course is provided to give candidates a fast track route to an ITIL v3 certificate level of knowledge. This course is only intended for existing holders of ITIL Foundation certificates from earlier ITIL versions. The ITIL v3 Foundation bridging course highlights the new topics in ITIL v3 and the main differences from earlier ITIL versions. Candidates can expect to gain knowledge and understanding in the following areas upon successful completion of the components of this certification.
- Service management as a practice (awareness).
- Service lifecycle (awareness).
- Key principles and models (awareness).
- Generic concepts (awareness).
- Selected processes (awareness).
- Selected roles (awareness).
- Selected functions (awareness).
- Technology and architecture (awareness).
ITIL v3 Foundation Certification Requirements
The purpose of the ITIL Foundation certificate in IT service management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for service management. But the ITIL Foundation certificate in IT service management is not intended to enable the holders of the certificate to apply the ITIL practices without further guidance.
Candidates can expect to gain knowledge and understanding in the following areas upon successful completion of the education and examination components of this certification.
- Service management as a practice (comprehension).
- Service lifecycle (comprehension).
- Key principles and models (comprehension).
- Generic concepts (awareness).
- Selected processes (awareness).
- Selected roles (awareness).
- Selected functions (awareness).
- Technology and architecture (awareness).
